Your questions,

answered

  • No - I can lodge this for you. Please be aware that apart from birth injuries after October 2022, ACC only cover injuries due to an external force. More information can be found here.

  • You would have received a text or email from ACC with your claim number. Please bring this with you if you are already registered.

  • Of course! Little people welcome.

  • No, but if you have any information that will get me up to speed, please bring it with you. It will save time during our appointment.

  • Of course! Your whānau or support person are welcome in the room with you and can come and go as you require.

  • Please check what your policy covers first. I can provide you with a receipt to be reimbursed.

  • No, an internal will only be done with your informed consent. There is a lot we can do without this and can always perform one at a later stage, or not at all.

  • We can go ahead, as long as you are comfortable or go ahead at your next appointment. Still attend! There is a lot we can do externally.

  • Congratulations! Around 20 weeks is a great time to get a pre-birth assessment of your pelvic floor. Anytime during pregnancy is fine, internal exams are however avoided during the first trimester.

  • You may attend from 2 weeks post birth/surgery onwards. Internal exams will not be performed until at least 6 weeks post birth/surgery.

  • Not necessarily - movement is so important and a key component of rehab! Sometimes all that is needed is a tweak to technique, sometimes a short break while you strengthen can help.

  • Everyone’s journey is different. Muscle strengthening takes a good 12 weeks, so does changing habits that have been present for a lifetime. Appointments will be spread out over this time with a focus on self-management.

  • Yes! However most men prefer to see male physios, please find some here.

  • The Cambridge Midwives Clinic has disabled parking and ramp access. The Pilates Room has three low steps to get in.

  • Of course! I will meet you where you are at. Treatment is individualised and we need to figure out what works for you. I see people of all shapes and sizes and ethnicities.

  • If you have a problem or complaint I would like to hear about it. Please feel free to talk to me or you may prefer to email me. However, if you wish to take the matter to a third party your options include the Physiotherapy Board of New Zealand, the Health and Disability Commissioner and the ACC Complaints Authority as appropriate.